efbet Terms and Conditions
Please read all terms carefully before using this platform. By joining efbet, you agree to these terms.
Introduction & Acceptance
General Overview
These Terms and Conditions ("Terms") apply to the use of the efbet platform and all related services. efbet is an online betting and casino service provider that offers cricket betting, sports betting, slot games, and live casino services for users in Bangladesh.
By accessing this website or registering an account, you confirm that you have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
Age & Eligibility Requirements
efbet services are available only to individuals aged 21 or above. Minors are strictly prohibited from opening an account, making deposits, or participating in any games.
To use our services, you must meet the following eligibility criteria:
- You must be at least 21 years of age.
- You must have a valid account registered in your own name.
- All information provided at the time of account registration must be truthful and accurate.
- You must ensure that online gaming is not legally prohibited in the area where you reside.
- You must be able to provide valid identification documents for verification when required.
Account Rules
Account Registration & Management
Each user may create only one account. Creating multiple accounts is considered a violation of efbet's rules and may result in account suspension or termination.
At the time of account registration, you will be required to provide the following information:
- Complete and accurate personal details.
- A valid and active mobile number or email address.
- A strong and secure password.
You are solely responsible for the security of your account. Never share your login credentials with any third party. If you suspect any unauthorized access to your account, notify the efbet support team immediately.
Account Verification
efbet reserves the right to verify the identity of its users. For verification purposes, you may be required to provide a copy of your national identity card, passport, or other government-issued identification.
Withdrawals may be limited or suspended until verification is complete. We keep user information protected in accordance with our privacy policy and do not share it with third parties.
Deposit & Withdrawal Policy
Deposit Rules
efbet currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳300.
- Deposits must be sent only from your own account.
- Deposits made through a third party are strictly prohibited.
- Once a deposit is successfully completed, it is generally credited to the account instantly.
- If a deposit is not reflected for any reason, please contact support with proof of the transaction.
Withdrawal Rules
The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 5-30 minutes. The following conditions must be met before making a withdrawal request:
- Account verification must be completed.
- The applicable bonus wagering requirements must be fulfilled.
- Withdrawals must be made through the same method used for the deposit.
- efbet reserves the right to investigate and place on hold any suspicious withdrawal request.
Bonus & Promotional Terms
Welcome Bonus
New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳8,000. For example: if you deposit ৳1,000, you will receive a ৳2,000 bonus and your total balance will be ৳3,000. If you deposit ৳10,000, the bonus will be capped at ৳8,000 and your total balance will be ৳18,000.
To claim this bonus, you may need to enter the applicable bonus code at the time of your first deposit, or it may be applied automatically.
Wagering Requirements
The wagering requirement for the welcome bonus is 15x, applied only on the bonus amount. For example: ৳2,000 bonus × 15 = ৳30,000 must be wagered before you can withdraw winnings from the bonus.
A few more important points regarding wagering requirements:
- Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
- Certain games may contribute differently to the wagering calculation.
- Wagering must be completed before the bonus expires.
- If wagering requirements are not met, the bonus and any earnings from it may be cancelled.
General Bonus Terms
The following general terms apply to all bonus offers:
- Each bonus can be used only once.
- Bonuses cannot be converted into cash.
- Abusing bonuses through multiple accounts is prohibited.
- efbet reserves the right to modify, suspend, or cancel any bonus offer at any time.
- In cases of suspected bonus abuse, efbet may investigate and cancel the bonus.
Betting & Gaming Rules
Betting Policy
efbet offers betting on cricket, football, kabaddi, and other sports. The following rules must be followed when placing bets:
- Once a bet is confirmed, it cannot be changed or cancelled unless efbet explicitly provides a cash-out option.
- efbet will not be liable for transactions lost due to technical errors or connection failures.
- If an event is cancelled or postponed, the related bets will be settled in accordance with efbet's policy.
- In the event of a dispute over the outcome of a bet, efbet's decision will be considered final.
Gaming Policy & Fair Play
efbet guarantees fair play. All our games are operated by certified software providers, and results are determined using Random Number Generator (RNG) technology.
The following activities are strictly prohibited:
- Exploiting any vulnerability in the software or system.
- Colluding with other players.
- Using automated betting software or bots.
- Taking advantage of another person's gambling addiction to cause them harm.
- Money laundering or any other illegal financial activity.
If any such activity is detected, efbet reserves the right to close the account and take legal action where applicable.
VIP Program & Cashback Policy
VIP Tiers & Benefits
efbet's VIP program has five tiers. Each tier offers weekly cashback and exclusive benefits:
- Bronze: Up to 0.2% cashback per week.
- Silver: Up to 0.5% cashback per week.
- Gold: Up to 0.7% cashback per week.
- Platinum: Up to 1.0% cashback per week.
- Diamond: Up to 1.2% cashback per week.
VIP tier progression depends on a member's activity and participation on the platform. efbet reserves the right to change VIP terms and cashback rates and will endeavour to give prior notice of any changes.
Privacy & Data Protection
Use of Personal Information
efbet collects, stores, and processes your personal information solely for the purposes of providing services, account verification, and customer support. For more details, please read our Privacy Policy.
We never sell your information to third parties. However, sharing information with regulatory authorities may be required to comply with legal obligations.
Platform Security
efbet uses SSL encryption technology to keep all data and transactions secure. We regularly update our systems to ensure a safe experience for users. If you notice any security-related issue on the site, please notify our support team immediately.
Responsible Gaming
Responsible Gaming Policy
efbet believes in responsible gaming. We believe that gaming is a form of entertainment and should never be a cause of financial or mental hardship.
Our responsible gaming tools include:
- The ability to set deposit limits.
- A self-exclusion option.
- The ability to set session time limits.
- The option to temporarily pause your account.
If you feel that gambling is having a negative impact on your life, please read our Responsible Gaming page and seek help.
Account Closure & Limitation of Liability
Account Suspension or Closure
efbet reserves the right to temporarily suspend or permanently close an account under the following circumstances:
- Violation of any clause of these terms and conditions.
- Fraudulent or suspicious activity.
- Providing false information or identity fraud.
- Suspicion of operating an account in the name of a minor.
- Instructions from legal or regulatory authorities.
In the event of account closure, any valid balance (excluding bonuses) will be returned to the user, though it may be put on hold during an ongoing investigation.
Limitation of Liability
efbet accepts no liability in the following cases:
- Losses caused by internet disconnection or technical errors.
- Errors in third-party software or services.
- Losses arising from the user's own negligence or sharing of login credentials.
- Unforeseen circumstances (force majeure) such as natural disasters or cyberattacks.
In the event of any dispute, efbet's decision shall be considered final. However, the user may raise an objection through the support team.
Changes & Contact
Amendment of Terms
efbet reserves the right to partially or fully amend these terms and conditions at any time. A notice will be posted on the platform for significant changes. Continued use of the platform after any changes will be taken to mean that you have accepted the revised terms and conditions.
We therefore recommend that you visit this page regularly and stay informed about any updates.
Contact & Support
If you have any questions or uncertainties regarding these terms and conditions, please contact us. Our support team is available 7 days a week, 24 hours a day, in both Bengali and English.
- Email: [email protected]
- Live Chat: Contact us directly through the chat window on the website.